Case Study Project: Outdoor Cabinetry and Fixtures for Tidal Cove Water Park Restaurants and Pools at JW Marriott Turnberry Resort.
The JW Marriott Miami Turnberry Resort & Spa in Aventura, FL, known for its world class service and golf club, added an equally impressive Tidal Cove Water Park Project in 2018.
Key details:
- Location: JW Marriott Turnberry Resort, 19999 W Country Club Dr, Aventura, Florida. Installed in 2018.
- Architects and Designers: The Tidal Cove Waterpark was primarily designed by Cloward H2O, bringing 45 years of worldwide expertise in engineering clean, dynamic and engaging water systems for the ultimate aquatic experience. Additionally, EDSA served as the landscape architect, and WhiteWater contributed to the design of the water slides.
- Challenges: A theme park like Tidal Cove at a high-end resort has special challenges:
- Large-scale attendance generates hundreds of thousands of customer uses of outdoor furniture and fixtures every year.
- Coastal and pool environment with salt and chlorine in the air.
- Extreme tropical UV levels.
- High customer expectations in terms of food and beverage service.
- Limited customer-oriented and maintenance staff.
- DeepStream Products Used: Custom-designed American handcrafted Outdoor Cabinetry and Fixtures.
- Weatherproof, lockable Point-of-Sale Enclosures with tambour door, shelves behind door, waterproof drawer.
- Modern Oahu 33-gallon Trash Bins and Recycling Receptacles with ergonomic door for bin changes, and easily refinished 5086 marine aluminum push flaps to hide interior leak-proof trash and recycling bins.
- Custom Pool and Spa Towel Issue Shelves
- Custom Pool and Spa Towel Return Cabinets for existing industrial laundry carts.
- Weatherproof, lockable multi-shelf cabinets with drawers for outdoor customer service desk.
- Project Outcome Solutions: Working in conjunction with the executive operational staff, DeepStream was able to design and handcraft new solutions to meet every challenge of the project for the waterpark’s operations staff.
- Weatherproof POS Enclosures, strategically placed throughout the 5-acres of pool deck and water park, allowing limited staff to speed up orders to the bar and kitchen, delighting the guests with faster service, leading to more orders per customer. Digital security was enhanced by using wired POS systems to process credit cards, eliminating the possibility of digital fraud encountered by wireless systems.
- Oahu 33-gallon Trash Bins and Recycling Receptacles with ergonomic doors for bin changes were “right-sized” to save labor costs by allowing staff to change out the trash bags just once a day.
- Self-Service Custom Pool and Spa Towel Issue Shelves were “right-sized” to meet the high customer demand while reducing the need for staff labor to restock during the open hours of the park.
- Custom Pool and Spa Towel Return Cabinets were “right-sized” to fit the client’s existing industrial laundry carts so that the ongoing laundry service of the hotels was not interrupted and continued to run with standard operating procedures.
- Custom weatherproof, lockable multi-shelf cabinets with drawers were designed to support the outdoor customer service desk, making it possible for staff to come and go without any concerns.
- Custom weatherproof Water Station Cabinets to keep staff and guests hydrated and healthy while enjoying Miami’s tropical weather.
Sustainably Designed Solutions
- Sustainability starts with designing in the ability to easily replace damaged or worn parts that DeepStream can supply at manufacturer’s direct cost with its novel Core Replacement Program.
- Environmental Considerations – DeepStream Designs planted 5150 trees in the project’s name through the Trees for the Future environmental program.
- Weatherproof recycled and recyclable materials that will last for decades.
- Recycled HDPE plastic lumber instead of scarce tropical hardwood that endangers rainforests.
- Marine-anodized proprietary aluminum extrusions don’t require paint or power coating that will quickly fail, leading to replacement of the product.
- Marine 316 stainless steel lids, fasteners, and fittings.
- 5086 marine aluminum push flaps with a natural finish that resists millions of visitor-pushes a year, year after year.
- Lifetime Structural Warranty backs every solution.
- American Craftsmen build these to your specification by hand to ensure that perfection is in every detail.
