Customers are an integral part of DeepStream’s design feedback loop, ensuring that your custom solution results in higher customer and staff satisfaction, while delivering the lowest total cost of ownership over time. Properly designed and sized solutions lower labor costs, reduce complexity and maintenance costs, improve productivity and the bottom line. This increasingly rare customer-focused business model has resulted in our impressive customer list and reorders.
Many repeat customers, especially architects and general contractors, consider their relationship with DeepStream an extension of their own firm, always ready to bring simple, straightforward solutions to complex ideas on a timely basis with a simple phone call.
DeepStream Design Customers
Why can’t you order directly over the internet? The answer is that when we founded DeepStream, we wanted solutions with the lowest cost of ownership over time for our own Condo project, which we developed, built, and still live in today. Our satisfaction comes from solving your operating challenges, not selling you a product. This led us to focus on cost-effective, sustainable, long-term solutions to our customers’ challenges, not producing standardized widgets. We value every interaction with our customers, small or large, even if it leads to suggesting solutions provided by others.
Design and operational input and feedback from thousands of our customers, including Architects, Project Managers, Operations Managers, Property Managers, General Managers, Owners, General Contractors, Executive Chefs, Interior Designers, Landscape Architects, Condo Boards, and Homeowners, leads to solutions custom-tailored to meet your needs, having been tested and refined by leaders in your industry. Our unique frame system, skilled American Craftsmen and cost effective “Job Shop” approach allows us to meet your need for one item or runs of hundreds.
For example, our weatherproof Point-of-Sale Enclosure (POS) allows for secure remote ordering, reducing the time between your customer placing the order and the satisfaction of quick delivery. Strategically placed POS enclosures reduce labor while allowing for hardwired systems to protect customer data. These can be simple or complex, with drawers, shelves, and even space for a mini fridge. A variation of this solution makes for ideal Host Stands, Valet Stands, and Cabana Cabinets.
Another labor-saving example is properly sized pool and spa Towel Issue and Return Cabinets. Calculate how many towels your property uses during a typical service period (usually an entire day) and provide us with the rolled or folded standard towel size that your property prefers, along with the brand and model of towel cart your laundry uses, and we will tailor a solution that can greatly reduce your staff’s labor. Properly placed and signed, even upscale properties find guests happy to be part of the solution to a neat and tidy pool area without even asking. Eliminating unnecessary labor allows staff to focus on customer satisfaction, instead of mundane tasks, while enhancing your staff’s job satisfaction.
Using custom-sized weatherproof outdoor Server Stations, Food Service and Display Cabinetry not only presents a quality street appeal that attracts customers, but also leads to labor-saving restocking cycles while fitting to your exact floor plan requirements. Right-sized top and front loading, single to quad Recycling and Trash Receptacles also provide a higher-quality user experience, street appeal, and labor savings.
DeepStream’s signature Planters with Food Safe Liners provide the optimal growing environment with an insulating double-wall design which leaves room for drip irrigation and embedded lights, and liner drainage options tailored to your site. They can also be mounted on casters for mobility.
DeepStream’s Complete Modular Planter Systems can also anchor simple to complex Screen Wall Systems with gates from street level to roof decks without requiring costly, problematic penetrations. They eliminate the need for built-in concrete planters that will eventually leak, causing expensive structural damage. DeepStream Planters last for decades, eliminating the need for repeated messy, expensive, and disruptive replacement.
In response to customer needs, DeepStream’s proprietary frame system creates virtually maintenance- free solutions handcrafted in America using anodized aluminum, 316 stainless steel, tropical hardwood or maintenance-free 5th generation variegated recycled food-safe HDPE plastic. The new recycled plastic choices are so realistic you have to touch the planks to realize what they are.
DeepStream offers a Lifetime Structural Warranty, as we use mechanical fasteners, not welds that can break. This also allows accidentally damaged pieces to be replaced under DeepStream’s Core Replacement Program at direct manufacturer’s cost. Anodizing, not powder coating or paint which will fail, means your staff can pressure clean your solutions for sanitation, keeping them fresh and attractive.
Hotel and Resort Customers
Disney Aulani Resort and Spa – Oahu, HI
Disneyland Hotels – Anaheim, CA
Disneyland Hong Kong – Lantau Island, Hong Kong
Disney’s Paradise Pier Hotel – Anaheim, CA
Disney’s Vero Beach Resort – Vero Beach, FL
Disneyland Grand Californian Hotel, Anaheim, CA
Boston Park Plaza Hotel – Boston, MA
Ritz-Carlton Grand Cayman
Ritz-Carlton – Ft. Lauderdale
Ritz-Carlton Charlotte – Charlotte, NC
Ritz-Carlton Naples – Naples, FL
Ritz-Carlton Lake Tahoe – Truckee, CA
Mandarin Oriental – Miami, FL
Pendry Newport Beach – Newport Beach, CA
Caesar’s New Orleans – New Orleans, LA
Dream Hotel – Miami Beach, FL
The Goodtime Hotel – Miami Beach, FL
Celebrity Edge Cruise Ship
Celebrity Apex Cruise Ship
Sheraton Hotels – Denver, CO and Dallas, TX
Sheraton Keauhou – Kailua-Kona, HI
Fairmont Scottsdale Princess – Scottsdale, AZ
Hard Rock Hotel & Casino – Atlantic City, NJ
Courtyard Los Angeles LAX – Los Angeles, CA
Hyatt Regency Waikiki Beach – Honolulu, HI
Hyatt Regency San Francisco – San Francisco, CA
Hyatt Regency Curaçao – Curaçao Island
Hyatt Regency Scottsdale – Scottsdale, AZ
Hyatt Regency Monterey – Monterey, CA
Hyatt Regency Chesapeake Bay – Cambridge, MD
Hyatt Regency Maui – Lahaina, HI
Grand Hyatt at SFO – San Francisco, CA
Marriott Orlando Grand Lakes – Orlando, FL
Marriott Troy – Troy, MI
Marriott Long Wharf – Boston, MA
Marriott Houston – Houston, TX
Marriott Key Largo – Key Largo, FL
Marriott Kansas City Airport – Kansas City, MO
Marriott Tysons Corner – Tysons Corner, VA
Marriott Winston-Salem – Winston-Salem, NC
Montgomery Marriott Prattville at Capitol Hill – Prattville, AL
Turnberry JW Marriott Autograph Collection Tidal Cove Water Park – Miami, FL
Seaport Hotel and World Trade Center – Boston, MA
Capital Hilton – Washington, DC
Hilton Bonnet Creek – Orlando, FL
Hilton Portland – Portland OR
Hilton LAX – Los Angeles, CA
Hilton JFK – New York, NY
Hilton Doubletree – Grand Rapids, MI
Hilton Garden Inn – New Orleans, LA
Hilton Daytona Beach Resort – Daytona Beach, FL
Rivers Casino – Troy, NY
Embassy Suites by Hilton San Diego – La Jolla, CA
Hale Koa Hotel – Honolulu, HI
Hapuna Beach Prince Hotel – Kamuela, HI
Silverado Resort and Spa – Napa, CA
Tulalip Resort Casino – Tualip, WA
Westin Verasa Napa – Napa, CA
Westin Arlington Gateway – Arlington, VA
Hermitage Bay Resort – St. Mary’s, Antigua
The Kartrite – Monticello, NY
Bahia Resort Hotel – San Diego, CA
Mohegan Sun Casino & Resort – Uncasville, CT
Reverb by Hard Rock – Atlanta, GA
Snowmass Club – Snowmass, CO
Seven Feathers Casino Resort – Canyonville, OR
Gila River Wild Horse Pass Resort & Casino – Chandler, AZ
Claremont Club & Spa – Berkeley, CA
Caribe Royale Hotel – Orlando, FL
City of Hope Cancer Center – Duarte, CA
Healthcare Customers
Michael J. Fox Foundation – New York, NY
Columbia University Medical Center – New York
Aventura Hospital – Aventura, FL
Baptist Miami Cancer Institute – Miami, FL
Sharp Memorial Hospital – San Diego, CA
Centra Health – Lynchburg, VA
St. Francis Healthcare System – Honolulu, HI
St. David’s Center for Child and Family – Minnetonka, MN
Stoughton Hospital – Stoughton, WI
Orange Regional Medical Center – Middletown, NY
Codman Square Health Center – Boston, MA
Platinum Medical Center – Dearborn, MI
Atria Senior Living Facilities – CA
Friendship Senior Options – Schaumberg, IL
CentraState Health Systems – Fairfield, NJ
Centra Health – Lynchburg, VA
Coventry Medical Center – Lubbock, TX
VA Puget Sound Healthcare System – Seattle, WA
Memphis VA Medical Center – Memphis, TN
VA Ann Arbor Healthcare System – Ann Arbor, MI
Hartford Healthcare – East Hartford, CT
Medstar Harbor Hospital – Baltimore, MD
Monarch Senior Living – Cooper’s Corner, New Rochelle, NY & Weymouth, MA
Museums / Sports /
Entertainment Venues
Smithsonian National Museum of African American History & Culture – Washington, DC
Churchill Downs – Louisville, KY
Boston Red Sox, Fenway Park – Boston, MA
NFL Headquarters – New York, NY
Yankee Stadium – New York, NY
Rock & Roll Hall of Fame, Cleveland, OH
The Field Museum – Chicago, IL
Red Butte Garden – Salt Lake City, UT
Museum of Fine Arts – Houston, TX
LA Live/Staples Center – Los Angeles, CA
Knoxville Zoo – Knoxville, TN
LongHouse Reserve – East Hampton, NY
Riverbanks Zoo – Columbia, SC
Scottsdale National Golf Club – Scottsdale, AZ
Wright Brothers National Memorial – Kill Devil Hills, NC
Legoland – Carlsbad, CA
Fountain Square – Cincinnati, OH
Cincinnati’s Ziegler Park – Cincinnati, OH
Shopping Center Customers
Regency Centers – CA and VA
Edens Shopping Centers – MA, VA, MD, SC and FL
PCC Natural Markets – Seattle, WA
AT&T Center – Los Angeles, CA
Cross County Shopping Center – Yonkers, NY
Design 41 – Miami, FL
5th St. Station – Charlottesville, VA
Shops at Stonefield – Charlottesville, VA
Whole Foods – Augusta, GA
Melville Mall – Melville, NY
Airports / Transportation Centers
Orlando International Airport – Orlando, FL
Orlando International Airport Intermodal Terminal – Orlando, FL
San Antonio International Airport – San Antonio, TX
USO at LAX – Los Angeles, CA
Eagle County Airport – Gypsum, CO
San Luis Valley Regional Airport – Alamosa, CO
Syracuse Hancock International Airport – N. Syracuse, NY
MBTA Mansfield Station – Mansfield, MA
Education Customers
Princeton University – Princeton, NJ
Dartmouth College – Hanover, NH
The Royal Winnipeg Ballet – Winnipeg, MB
Washington University – St. Louis, MO
Louisiana State Univ – Baton Rouge, LA
Loyola Marymount University – Los Angeles, CA
Cornell College – Mt. Vernon, IA
Bowling Green State Univ – Bowling Green, OH
University of Louisville – Louisville, KY
Villanova University – Villanova, PA
Gettysburg College – Gettysburg, PA
Rowan University – Glassboro, NJ
University of Chicago – Chicago, IL
University of Georgia – Athens, GA
West Coast University – Los Angeles, CA
University of Minnesota – Duluth – Duluth, MN
University of Oregon – Eugene, OR
Florida Gulf Coast University – Fort Myers, FL
Pepperdine University – Malibu, CA
Humboldt State University – Arcata, CA
Drexel University – Philadelphia, PA
Country Clubs / Yacht Clubs
Boston Yacht Club – Marblehead, MA
Army Navy Country Club – Arlington, VA
Sarasota Yacht Club – Sarasota, FL
Boca West Country Club – Boca Raton, FL
Country Club of Darien – Darien, CT
Sacconnesset Golf Club – Falmouth, MA
The Claremont Club – Claremont, CA
Government Customers
Federal Reserve Bank of Boston – Boston, Ma
The Pentagon – Washington, DC
US Naval Air Station – Pensacola, FL
American Club, US Consulate General – Karachi, Pakistan
Monterey County Health Dept – Monterey, CA
US Corps of Engineers – Vicksburg, MD
City of Lapeer Community Center – Lapeer, MI
City of Hickory – Hickory, NC
Bucks County Courthouse – Doylestown, PA
Chilson Recreation Center – Loveland, CO
City of Manistee – Manistee, MI
Memorial Park Lift Station – Clackamas, OR
City of Shawnee Parks Department – Shawnee, KS
Goleta West Sanitary District – Santa Barbara, CA
Restaurant Customers
Cooper’s Hawk Winery and Restaurant – 20 locations nationwide
Gordon Ramsay Fish & Chips – Orlando, FL
The Boathouse – Disney Springs, Orlando, FL
The Anecdote – South San Francisco, CA
ZZ’s Sushi Bar – Miami, FL
Marker 88 – Islamorada, FL
Ojo de Agua – Houston, TX
Little Red Wasp – Ft Worth, TX
61 Osteria – Ft Worth, TX
Landmark Americana Tap & Grille – Philadelphia, PA
Bonfyre American Grill – Madison, WI
Crossing 900 – Redwood City, CA
Tir Na Nog and Con Murphy’s Restaurants – Philadelphia, PA
Big Sur Bakery & Tap House – Big Sur, CA
Le Zie 2000 Tratorria – Manhattan, NY
The Summer Garden at Rockefeller Center – New York, NY
Starbucks – Florida City, FL
PurGreens – Delray Beach, FL
Coffee Bean & Tea Leaf – Brea, CA
Cricket Square – Georgetown, Cayman Islands
Old Spaghetti Factory – Honolulu, HI
Backyard Taco – 6 locations – Mesa, AZ
Uncork’d: Wine & Craft Bar – Ft. Smith, AR
Hideaway Pizza – 3 locations – Plano, TX – Benton, AR – Conway, AR
The Lincoln Eatery – Miami Beach, FL
The Yard at 5th Street Station – Charlottesville, VA
Ocean Prime – Manhattan, NY
Residential Customers
Aire Apartments – New York, NY
New York by Gehry – New York, NY
Castle Square Apartments – Boston, MA
165 Cambridge Park – Boston, MA
1600 Glenarm Place – Denver, CO
Club at Kalea Bay – Naples, FL
Pelican Bay – Naples, Florida
Hunters Point – San Francisco, CA
Township 9 – Sacramento, CA
Quetzal Gardens – San Jose, CA
Skyhouse Midtown – Atlanta, GA
Salamatof Heights – Anchorage, AK
Lincoln Apartments – Raleigh, NC
City Market at O Street – Washington, DC
777 Eden Apartments – Baltimore, MA
Continuum on South Beach – Miami Beach, FL
The Harbour – North Miami Beach, FL
The Alyn – New York, NY
Juniper & 5th Apartments – Atlanta, GA
Modera Vinings – Atlanta, GA
Modera Lofts – Jersey City, NJ
1323 W Morse St – Chicago, IL
56 W Huron – Chicago, IL
Harrison Playhouse Lofts, Harrison, NY
Corporate Customers
Microsoft – Seattle, WA
Mozilla – San Francisco, CA
The Packard Foundation – Los Altos, CA
Fidelity Investments – Various, nationwide
Encana Oil & Gas Corporate Offices – Plano, TX
Embraer – Melbourne, FL
Salvation Army KROC Center – Ewa Beach, HI
United Technologies Center for Intelligent Building – Palm Beach Gardens, FL
Eli Lilly – Indianapolis, IN
World of Whirlpool Conference Center – Chicago, IL
53 State Street – Boston, MA
Regeneron Pharmaceuticals – Tarrytown, NY
PepsiCo – Harrison, NY
The Pointe – Burbank, CA
UPS IT Campus – Branchburg, NJ