Core Replacement Program: DeepStream Designs will, in case of damage or an unacceptable degradation in finish, replace any metal component, plastic caps, plastic feet, lid retaining straps, bungee cord, and most other components of our products at manufacturer’s cost, plus shipping, for any planter box we make. All components of our products are recyclable, so under this program, major components, such as aluminum legs and stainless steel lids must be returned to DeepStream for recycling. Please call Sheila at 305-857-0466 to make arrangements for replacement parts.
Warranty: The aluminum extrusions, stainless steel lids, and fasteners used in planters that DeepStream manufactures are guaranteed for the life of the structure against defects in manufacturing, materials and workmanship. Our multi-section planter frames are guaranteed for life against structural defects.
The panels made from rigid materials or fabrics are the customer’s selection and retain the manufacturer’s warranty for those materials, which will vary by manufacturer. We will be happy to provide warranty information for products and components that we do not manufacture.
Aluminum extrusions and stainless steel fasteners have been used in the yachting industry for decades. The etched marine anodized finish of the aluminum extrusions is a durable finish, created especially for coastal environments (Alumilite 215/A41 with surface preparation C22). The 3/4" tropical hardwoods we select have been used in exterior applications such as docks, decks and boat construction for centuries. These woods have decades of life expectancy, although they can be affected by mold, mildew, dry rot and drying.
The primary failure for wooden planters is the joining of wood components to each other. Wood has been used for centuries to split stone because of its tendency to expand when wet. DeepStream has designed its products with heavy aluminum extrusions to join these components in such a way that allows the wood to expand and contract naturally to withstand the test of time. We assemble these products using a proprietary bedding compound in the wood for screw holes to prevent rot, and proprietary dielectric paste for stainless steel fasteners to aluminum extrusions to avoid galvanic action that can cause them to seize over time.
Environmental conditions and maintenance, or lack thereof, will affect the life expectancy of the finish of our products, and as such, no warranty is given on the finish, but we do offer the Core Replacement Program to assist in keeping our planters, recyclers and structures looking fresh.